At The Hacienda in New Port Richey, we extend a warm welcome to all of our guests. We have taken significant steps to ensure that our historic family-owned hotel is accessible to all visitors.

At The Hacienda, New Port Richey, Florida, we are dedicated to ensuring that our website is accessible and user-friendly for all individuals, including those with disabilities. Our development team has utilized software tools to adhere to the Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) set forth by the World Wide Web Consortium. While there may not be approved, regulated legislation in our industry, The Hacienda is committed to making a good faith effort to comply with the available guidelines.

If you encounter any accessibility issues on our website or have any questions or concerns, please don’t hesitate to contact us. Please provide specific details and the page where the issue occurred, and we will strive to rectify it promptly.

Originally constructed in 1927, The Hacienda is a registered historic property in New Port Richey. Reflective of its historical significance, the architectural features include steps both inside and outside the hotel and not all doorways and walkways are wheelchair accessible. The Hacienda does feature an elevator to assist guests with mobility issues.

We are delighted to provide bag assistance upon request.

We offer the following accessible features and accommodations for guests with limited disabilities:

Parking:
Designated handicap parking spots are available just outside our courtyard entrance where the wheelchair ramp is located.

Accessible Unit:
For special accommodation needs, please contact us directly at 727-845-5621 so we may assist you in selecting the most suitable guest room for your comfort and enjoyment.

Our Commitment to Accessibility:

Reservations:
We ensure that individuals with disabilities can make reservations during the same hours and in the same manner as individuals without disabilities.

Detailed Descriptions:
We have provided detailed descriptions of the features in our inn and guest rooms to assist individuals with disabilities in determining whether The Hacienda meets their needs.

Room Availability:
Once reserved, rooms are held for the reserving customer. We make reasonable efforts to ensure all rooms are available through third-party reservation systems, providing them with information on our accessibility features.

Service Animals:
Guests with legitimate service animals as defined in the ADA will be granted access to all areas of the property.

Our goal at The Hacienda is to ensure that everyone who wishes to visit can do so comfortably and without barriers, regardless of their physical abilities.